Company History

AccessPlus Communications, Inc.Launched in 2003 by Douglas Norton and Stephen Williamson, AccessPlus Communications, Inc. has been providing telecommunications access solutions throughout New England for over 10 years. The founders have extensive experience in building, operating and maintaining telecommunication networks. With more than 100 customers, AccessPlus Communications, Inc. is a leading provider of redundant fiber optic networks throughout the Berkshires.


Douglas R. Norton, President

Mr. Norton has more than 30 years of experience in the telecommunications industry, including twelve years of design and project management experience for large-scale telecommunications programs for both national and international customers. Prior to co-founding AccessPlus Communications, Inc., Mr. Norton was co-founder and Chief Operating Officer for Equal Access Networks, LLC. During that time, Mr. Norton led Equal Access Networks from the conceptual phase to a fully functional Competitive Local Exchange Carrier (CLEC) which built and operated wireless based “carrier class” broadband networks to serve rural underserved regions. Equal Access Networks has now become a division of Global Crossing Ltd. In 2001, Mr. Norton was named Business West magazine’s “Entrepreneur of the Year”.

Previous to co-founding Equal Access Networks, Mr. Norton was Chief Technical Officer for New England Digital Distribution (NEDD), which is a wireless based system integration company. In addition to his CTO duties, Mr. Norton was also President of the NearTel Division, which was created to provide engineering consulting and professional services to the NEDD customer base.

Before joining New England Digital, Mr. Norton served as Vice President of Engineering for Henschel, Inc. Henschel, a division of L3 Communications, builds shipboard communications systems for Navy and Commercial Ships, and submarines. Prior to Henschel, Mr. Norton spent 12 years with GTE’s Spacenet International Division with responsibility for the design and implementation of complex satellite earth station communication systems for locations around the world. He began as an applications engineer and advanced to project engineer, engineering manager, and director of engineering. In his last year with GTE, Mr. Norton held the title of Director, Engineering and Program Management .

Mr. Norton attended Worcester Polytechnic Institute (WPI), receiving both a Bachelors Degree in Electrical Engineering and a Masters of Business Administration (MBA).

Stephen J. Williamson, Chief Technical Officer

Mr. Williamson has more than 45 years of experience in the telecommunications industry including 24 years of design and project management experience with large-scale telecommunications programs for national and international customers. Prior to co-founding AccessPlus Communications, Inc., Mr. Williamson was an independent consultant. During that time Mr. Williamson provided engineering and implementation services to Competitive Local Exchange Carriers (CLEC) and system integration companies both in the domestic and international markets. Mr. Williamson also developed a suite of software financial modeling tools that allowed present and future networks to be analyzed for design efficiency and maximum operational profitability for his clients.

Before consulting, Mr. Williamson served as Manager of Systems Engineering for GTE Spacenet International where he was responsible for the design and analysis of numerous customers’ networks. Prior to that, Mr. Williamson was a senior member of the Technical Staff which was responsible for the design, sales support, and implementation of telecommunication networks.

Prior to joining GTE Spacenet International, Mr. Williamson was a Senior Project Engineer with Cable and Wireless, London, England. At Cable and Wireless, Mr. Williamson was responsible for the design and implementation of telephone projects for locations throughout the world. Mr. Williamson began his career in telecommunications with British Telecom in the United Kingdom, holding several positions of increasing responsibility.

Mr. Williamson attended Lancaster and Morecombe College of Further Education, (England), where he received a Higher National Certificate in Electrical Engineering (Telecommunications).

Joseph P. Riendeau, Network Operations and Implementation

Mr. Riendeau has more than 30 years of experience in the telecommunications field, with extensive knowledge and expertise in fault isolation and troubleshooting methodologies. At AccessPlus Communications, Inc., he is responsible for installing and maintaining fiber optic and microwave networks.

Previously Mr. Riendeau was employed by Global Crossing as a Senior Technician and oversaw the installation, maintenance and administration of microwave networks. Prior to working at Global Crossing, he was hired by Conversant Communications as a Dispatch Manager and was also responsible for the customer NPAC activation.

Mr. Riendeau worked for MCI WorldCom, Intelecom Communications, Pertel Communications and United Technologies after finishing a tour of duty with the United States Air Force where he completed training for Telephone Equipment, Installation and Repair.

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